Unlocking Local Workspace documents

In certain circumstances, an administrator may need to free a document that a particular user has locked. This might be because:

• The user who locked the document is not available and someone else urgently needs to work on the document.
• The user did not synchronize properly.
• The user wants to continue to work on the document remotely through Web Access.

In these situations, you may need to unlock the document so that the vault copy may be worked on.

Warning    Unlocking a document from a user’s Local Workspace can lose changes made to the document by that user while the document resided in the Local Workspace if the document has not been synchronized to the vault. The original copy of the document in the vault will be unlocked and considered by TeamWork to be the latest revision. For this reason, a document should only be unlocked after it has been synchronized.

To unlock a document locked in a user’s Local Workspace:

1. Navigate to the locked document in PowerUser.
2. Right-click the document and select Show Revisions.
3. Right-click the last revision, which represents the copy locked in Local Workspace and choose Unlock from Workspace. A confirmation dialog box appears.
4. Click Yes.

Note    The Revoke Quick Change for Others privilege is required to unlock Local Workspace documents.

The next time the user who had the document locked logs on, they will see a conflict message stating “This file is modified outside the vault.” For information on resolving Local Workspace conflicts, refer to the BlueCielo TeamWork User’s Guide.